1. Introduction
New Wine Church ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, attend our services, or otherwise interact with our ministry.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website.
2. Information We Collect
We collect information in the following ways:
Information you provide directly
- Contact information: name, email address, phone number, and mailing address when you fill out our forms (Welcome Card, Prayer Request, Baptism, Volunteer Application, Contact Form, etc.).
- Family details: spouse and children's names and ages when registering for kids ministry or family events.
- Prayer requests and testimonies: personal information you choose to share with our prayer or pastoral team.
- Giving information: donation amounts and payment details, processed through our third-party giving partner (Zeffy). We do not store full payment card numbers on our servers.
- Volunteer screening information: background-check disclosures and references when applying to serve, particularly with children or youth.
Information collected automatically
- Usage data: pages visited, time spent, links clicked, and referring URLs.
- Device information: browser type, operating system, IP address, and device identifiers.
- Cookies and similar technologies: as described in our Cookie Policy.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, prayer requests, and connection-card submissions.
- Process donations and provide giving statements for tax purposes.
- Coordinate ministry participation, volunteer scheduling, and event registrations.
- Send you newsletters, sermon updates, event invitations, and ministry communications (you can unsubscribe anytime).
- Provide pastoral care and follow-up after first visits, baptisms, or major life events.
- Conduct background checks for volunteers serving with minors or vulnerable populations.
- Improve our website, services, and outreach effectiveness.
- Comply with legal obligations, prevent fraud, and protect the safety of our community.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. Our website is served over HTTPS, sensitive data is encrypted in transit, and access to personal data is limited to authorized staff. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, and you acknowledge this risk when sharing information with us.
7. Your Rights & Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your personal information, subject to legal retention obligations.
- Object to or restrict certain uses of your data.
- Unsubscribe from marketing communications using the unsubscribe link in any email or by contacting us.
- Withdraw consent where processing is based on consent.
To exercise any of these rights, contact us using the details in Section 11. We will respond within 30 days. We may need to verify your identity before fulfilling certain requests.
8. Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children. When parents or guardians register children for our Kids Ministry, we collect only the information needed to safely care for the child during ministry activities. Parents may review, update, or request deletion of their child's information at any time by contacting our Kids Ministry coordinator.
9. Third-Party Links
Our website may contain links to third-party websites, including our YouTube channel, social media profiles, and external partners (e.g., Zeffy for giving). We are not responsible for the privacy practices of these external sites. Please review their privacy policies before submitting any information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the "Last updated" date at the top and, where appropriate, notify you by email or through a prominent notice on our website. Your continued use of our website after changes take effect constitutes acceptance of the revised policy.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: office@newwine.io
- Phone: +1 434-303-4040
- Mail: New Wine Church, 3135 Fort Ave., Lynchburg, VA 24502, USA